How do I tell if my iOS device is jailbroken, and what can I do about it?

You can tell if your Apple iPhone, iPad or iPod Touch has been jailbroken in just a few steps:

  1. Turn on your device and open the Home screen. Hold down the Power button and swipe your finger across the bottom of the touch screen where it says "slide to unlock."
  2. View all of the apps on the device. Swipe your finger left and right, making sure you view each page of apps. You're looking for an installer application like "Cydia," "Icy," "Absinthe", or "Installer." If one of these applications is on your device, it is jailbroken.
  3. You also want to make sure all of the default apps are still installed. These apps can be uninstalled on jailbroken devices, so if any are missing then the device may be jailbroken. 
    • On an iPhone or iPod Touch, the default apps include App Store, Calculator, Calendar, Clock, Camera, Contacts, iTunes, Mail, Maps, Messages, Music (or iPod), Notes,  Photos, Safari, Settings, Stocks, Voice Memos, and Weather. iPhones should also have a Phone app and recent iPhones should have Compass.
    • On an iPad, the default apps include App Store, Calendar, Contacts, iTunes, Mail, Maps, Messages, Music (or iPod), Notes, Photos, Safari, and Settings.

You can restore a jailbroken device to factory settings. We'll give you two different ways to do this; the first (desktop sync) is usually less time consuming than the second.

To perform the desktop sync method:

  1. Plug your iPhone into your computer using the connector cable that came with the phone and launch iTunes. Select the iPhone under "Devices" in the left navigation panel of iTunes
  2. Click the "Summary" tab and click "Restore." (During this restore process, you'll be asked whether you want to back up your iPhone. When iTunes backs up your iPhone, it only backs up non jailbreak-specific information such as your contacts and photos. If you want to keep all your data, select yes.)
  3. The new firmware will be downloaded, extracted, and installed.
  4. The iPhone will restart and you are prompted to choose between restoring from backup or setting up the device as a new iPhone. You can restore from backup if you have one and you will get all of your non-jailbreak applications back. Your iPhone will still be un-jailbroken if you do this.
  5. Disconnect the iPhone from the computer when the process is complete. Your iPhone will be back to normal.
To perform the over-the-air method, which is usually more time consuming than desktop sync, first preserve your settings and data by backing up the device:

  1. Open the Settings app.
  2. Choose “iCloud” in the left column.
  3. Turn on “iCloud Backup” in the right column
  4. Touch “Back Up Now” and allow the backup to complete.

After the backup has successfully completed, the next step is to erase the device:

  1. In the Settings app, touch “General” in the left column.
  2. Scroll to the bottom of the right column and touch “Reset.”
  3. Touch “Erase All Content and Settings.”
  4. In the dialog that appears, touch “Erase.”

Finally, after the erasure is complete and the device restarts, restore the device by choosing “Restore from iCloud Backup” in the Setup Assistant.
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